Boehringer Ingelheim
Online Privacy Notice
Effective Date: May 6, 2014
Boehringer Ingelheim is committed to protecting the privacy
of visitors to our Web sites and users of our mobile applications. This Online
Privacy Notice applies to Boehringer Ingelheim USA Corporation and affiliates,
subsidiaries, and other operating companies within the United States,
collectively “BI,” “We,” “Us,” or “Our.” The collection, use, disclosure, and
protection of information gathered through BI’s Web sites (hereinafter “Web
sites” or “Sites”) and through BI’s mobile applications (hereinafter “Apps”) is
defined under the terms of this policy. We are committed to protecting the
privacy, accuracy and reliability of that information. Please read the
following carefully. Your use of the Web sites and Apps is governed by this
Online Privacy NoticeOnline Privacy Notice, along
with BI’s Terms of Use (available here: http://bidocs.boehringer-ingelheim.com/BIWebAccess/ViewServlet.ser?docBase=renetnt&folderPath=/Terms+and+Conditions/Website+Terms+and+Conditions)
This
Online Privacy Notice covers the following topics:
Personal
Information
§
Collection
§
Use
§
Disclosure
§
Opt-Out, Access & Correction
Non-Personal
Information
§
Collection
§
Use
§
Opt-Out Choices
Security
Children’s
Online Privacy
Links to
Other Sites
Mobile Apps
Website
Tracking and Online Behavioral Advertising
Data
Processing
Changes to Online Privacy Notice & Questions
I.
Personal
Information
A. Collection of Personal Information
“Personal Information” means
information that identifies you individually, such as your name, address, email
address, phone number, financial account number, Social Security number, or
Driver’s License number. It is generally not necessary to provide any Personal
Information to use our Web sites or Apps.
In order to access certain
features offered through our Web sites or Apps, you may be asked to provide
some Personal Information. Most often, you will be asked to voluntarily provide
your name, address, phone number, or email address. For example, we will ask
for your name and contact information if you use the Web sites to send in a
comment or question. If you sign up for one of our prescription refill reminder
programs, we will collect your name, phone number or email address, name of the
drug you are taking, and the day and time you want us to send the reminder. You
may decide to register for certain features or services, in which case you will
be asked to create a username and password.
B. Use of Personal Information
If you decide to provide your
Personal Information, We will use it in one or more of the following ways:
§
To fulfill a request that you have made;
§
To respond to a question or comment;
§
To provide you with services for which you have
signed up;
§
To send you additional information about Our
products and services;
§
In the aggregate to help us evaluate and modify
existing services and to help us develop additional services that are likely to
be of interest to our users;
§
As necessary for the Apps to function properly;
§
As necessary to recognize you and allow you to
log-on to certain pages and features for which you have registered;
§
To respond to legal process; and
§
To advertise and market related products and
services to you, unless you opt-out of receiving marketing communications.
Email to a Friend. On some Web sites and in some Apps, you can
choose to send a link or a message to a friend or colleague referring them to
one of our product web sites. E-mail addresses you may provide for a friend
will be used to send your friend information on your behalf and will not be
collected or used by BI or provided to other third parties for additional
purposes.
C. Disclosure of Personal Information
We may disclose your Personal
Information in one or more of the following ways:
§
BI Affiliates, Subsidiaries and Divisions: We
may disclose your Personal Information to Our corporate affiliates,
subsidiaries and divisions. Any Personal
Information provided to affiliated entities, subsidiaries or divisions will be
treated in accordance with this Online Privacy Notice.
§
BI Operations and Maintenance Contractors: We
may share your Personal Information with third-party contractors as is
necessary to respond to your requests for products and information, unless you
have opted-out of receiving information. (For more information on how to
opt-out, see below.) Third-party contractors may access your Personal
Information to send you this information on Our
behalf. We also may hire third-party technology providers to host Our Web site
and to store your Personal Information.
§
Legal Authorities. BI may disclose Personal
Information when required by law or legal process, when necessary to protect
and defend the rights or property of BI, or when necessary to protect the
personal safety of Web site and App users and customers.
§
Sale or Transfer of Business: We may provide
Personal Information to a third party in connection with the sale, assignment,
or other transfer of the business of the Web sites to which the information
relates, in which case We will require any such buyer to agree to treat the
information collected in accordance with this Online Privacy Notice.
We do not disclose your
Personal Information to third parties for purposes of third-party marketing.
D. Personal Information: Opt-Out, Access
and Correction
If We
use your email address to send you email messages related to a product or
service for which you have requested information, or to send you marketing
emails with products or services We think you might like, you can always change
your mind and ask Us to stop emailing you. You can do so by following the link
to “Unsubscribe” from emails. You will be given an option to unsubscribe from
all emails from BI, or just a subset.
If We
use your phone number to call you or send you a text message in connection with
a product or service for which you have signed up, you can change your mind and
ask Us not to call you anymore. If you have received a text message from Us, you can unsubscribe by following the instructions within
the text message, or by responding with the word “Stop” or “Unsubscribe.”
If We
use your mailing address to send you materials and information through the mail
that you have requested or that we believe would be of interest, you can change
your mind and ask Us to stop sending such materials to you by mail.
If you would like to access your Personal Information, or request that your Personal
Information be removed from our database, please contact BI through our U.S.
mail address listed below. BI will use reasonable efforts to supply you with
this information, to correct any factual inaccuracies that you identify, and to
remove your information from our database.
II.
Non-Personal
Information
A. Collection of Non-Personal Information
BI also collects Non-Personal
Information, which, alone, cannot be used to identify you. Examples of
Non-Personal Information include gender, age, survey responses, page views, unique views, average time on the Web site or using Apps,
browsers, operating systems, and Internet Protocol (IP) Address.
Internet Protocol Addresses. An
Internet Protocol (IP) address is a number automatically assigned to your
computer whenever you access the Internet. This number does not identify your
name, e-mail address or other Personal Information.
Non-Personal Information is
passively collected, which means that it is collected without you having to do
anything, using the following tracking technologies:
§
Cookies
“Cookies” are small text files that are placed on your
browser, either for the duration of your Web site session (called “session”
cookies) or more permanently (called “persistent” cookies). Anonymous
identifiers are sometimes used in place of cookies on mobile devices which may
not support cookie technology.
Sometimes We work with third
parties who also place cookies on your hard drive. Before We enter into
arrangements with third parties, however, We require these third parties to
enter into an agreement with Us that they will comply with Our Online Privacy
Notice.
§
Pixel Tags/Web Beacons and Web Logs
Pixel tags, also known as web beacons, function similarly to
cookies. A pixel tag is an invisible,
one pixel-sized piece of code which transmits certain information to Our servers. They are
placed on key pages, tools, and areas of the Web sites and Apps. When a visitor requests/visits/clicks on
anything that includes a pixel tag, the information about the visitor’s action
is recorded in a web log.
§
Google Analytics
Google Analytics anonymously tracks how visitors interact
with a Web site or mobile application, including where they came from and what
they did on a site. Google Analytics uses cookies and other tracking
technologies to collect the following types of information about the Web sites
and Apps: visits, page views, unique views, bounce rate, average time on site,
language, visitor country location, browsers, operating systems, screen colors
and resolutions, referring sites, and top landing and exit pages. Google’s
retention and use of this information is subject to the terms of its Online
Privacy Notice, which can be reviewed here
http://www.google.com/intl/en/policies/privacy/.
B. Use of Non-Personal Information
We will use your Non-Personal
Information in one or more of the following ways:
§
We use IP Address information to measure site
traffic, to help Us to understand how people are using Our Web sites and Apps,
and to improve user experience.
§
We use information collected in cookies and
anonymous identifiers help to recognize repeat visitors, facilitate ongoing
access to some Web sites and Apps, and allow Us to understand how and when
pages are visited and by how many people.
§
We use pixel tags and web beacons to track a
visitor’s usage across various web pages on our Web sites or within our Apps.
§
We use pixel tags in our HTML-based emails in
order to determine if emails were opened and replied to or forwarded. This
information is used only in aggregate for research to improve site content and
usability.
§
We use Google Analytics to track visitor data
for the purpose of Web site optimization and to determine which audiences are
visiting the Our Web sites or downloading Our Apps.
§
We use information collected in cookies from our
Web sites to provide you with relevant advertising and product information that
may be of interest after you leave our Web site, unless you opt-out.
C. Non-Personal Information: Opt-Out
Choices
You do have choices about how
your Non-Personal Information is collected through these tracking technologies.
For our Web sites, you may opt
to enable a feature on your browser that will erase cookies, block all cookies,
or warn you before cookies are stored or exchanged. Please be aware, however,
that some parts of the Web sites may no longer function properly if cookies are
disabled.
You can disable pixel tags by
changing your browser settings to omit images or through commercially available
software packages.
Google Analytics Opt‐Out
Provision: Google Analytics offers an opt‐out provision for Web site
visitors who do not want their data to be collected. You can receive more
information about this option here: http://tools.google.com/dlpage/gaoptout.
For more information on opting
out of tracking over time and across third party sites, please refer to the
“Web site Tracking and Online Behavioral Advertising” section of this Online
Privacy Notice, below.
For more information on your
choices that are specific to mobile applications, please refer to the “Mobile
Apps” section of this Online Privacy Notice, below.
III.
Security
While BI will take reasonable measures
to protect the security of the Personal Information and Non-Personal
Information collected through the Web sites and Apps, BI cannot guarantee
absolute security of the transmission of your information.
IV.
Children’s
Privacy
The Web sites and any accompanying
services offered are not directed at children who are under 18 years of age. It
is BI’s policy to require that individuals requesting information on our
products be 18 years of age or older.
Should we receive Personal
Information from a person who we know is under 18, we will automatically delete
such information from our database. The information will not be used for any
purpose. If you believe that a person under 18 has provided us with his or her
Personal Information, please notify us so that we can remove the information
from our database.
V.
Links
to Other Sites
As a convenience to our
visitors and users, BI may offer links to a number of other sites that we
believe may offer useful information. When you click on one of these links, you
will be transferred from the BI Web site or App and be connected to the site of
the organization or company that you selected.
The BI Online Privacy Notice is no longer applicable when you leave our
site by way of link. Each of these linked sites maintains its own independent
privacy policies and procedures, which you should consult before providing any
of your Personal Information.
VI.
Mobile
Apps
When you download or purchase
an App, or make an in-app purchase, you do so through a third party mobile
application online store. You may be
required to register with the mobile app store and be logged on before you can
download or purchase an App or make in-app purchase of
another product using the App. When downloading an App, or using an App with Online features through
your mobile platform, the app provider will typically also collect certain
device and app-related information.
Some Apps may send push
notifications, or notices of interest sent out to in the absence of a specific
request, to your mobile device. In the event a BI App uses push notifications,
you are provided an opportunity to opt into receiving those push notifications.
If you decline to accept push notifications, you will not receive push
notifications, which means you may not receive the most current updates and
features of the Application.
Our Apps generally do not
collect precise information about the location of your mobile device, the
unique identification number assigned to your device by your operating system
(sometimes called a UDID), or your contact list or address book, and do not
collect any information on the contacts stored in your mobile device. This
information will only be collected if it is necessary for the functioning of
the App and will be disclosed to you prior to downloading the App.
You have choices when it
comes to how Apps function on your mobile device. You may be able to:
Access to or availability of
controls may vary depending on your device.
VII.
Web
site Tracking and Online Behavioral Advertising
We use Non-Personal Information collected
through cookies in order to provide you with relevant advertising and product
information of interest after you leave Our Web site. You can opt-out of that tracking by going to the
Network Advertising Initiative’s website and opting out of tracking by
advertising networks, which may include, but not be limited to Google Doubleclick, AdRoll, and BrightRoll. The NAI’s website can be found here: http://www.networkadvertising.org/choices/.
Please understand that if you decide to opt out, you will still receive
advertising online, but it may not be relevant to your interests or targeted
based on your internet browsing activity.
We do not allow third parties
to collect Personal Information or Non-Personal Information about your online
activities over time and across different sites when you use Our Web sites or
Our Apps.
VIII.
Data
Processing
The information on Web sites
and Apps is intended for use only by U.S. residents only. Web sites or Apps may
contain information about products not available in other countries or regions
of the world or that may be available under a different trademark or name.
Other countries may have laws, regulatory requirements, and medical practices
that differ from those in the United States and may require different or
additional information. Therefore, product information on may not be
appropriate for residents of other countries. BI transfers Personal Information
and Non-Personal Information collected through the Web site or App to the
United States for processing.
IX.
Changes
to Online Privacy Notice and Questions
BI reserves the right to modify,
add or remove portions of this Online Privacy Notice at its discretion. If we decide to change this Online Privacy
Notice, we will post those changes at this site. Continued use of our sites
following any changes in our Online Privacy Notice indicates your consent to
the use of newly submitted information in accordance with the amended Online
Privacy Notice. If you would like your Personal Information removed following a
change to the Online Privacy Notice, or if you have any questions about our Online
Privacy Notice, this Web site or its offerings, you may contact us online using
our e-mail address: webmaster@rdg.boehringer-ingelheim.com
or you may write to us via the following address:
Boehringer
Ingelheim USA Corporation
P.O. Box
368
900 Ridgebury Road
Ridgefield,
CT 06877
MULT615802CONS